Services

Services

ITCoreNet covers the path from the first assessment to day-to-day operations. You can commission a single area or combine several.

01

IT Consulting & IT Management

Good IT decisions require a clear view of the current state, goals and costs. ITCoreNet takes on the tasks of an IT lead – on a one-off basis, for a project or as ongoing support (CIO as a Service / vCIO).

  • Assessment and evaluation of the existing IT
  • IT concepts and roadmaps, including network and security concepts
  • Budget planning and decision support
  • IT policies, processes and procedures (IT service management)
  • Project management, including international projects

02

IT Projects & Infrastructure

A concept only pays off once it has been implemented. ITCoreNet plans IT projects and implements them hands-on.

  • Migrations and upgrades, for example of directory services and e-mail systems
  • IT integration during mergers and acquisitions
  • IT relocations and setting up new locations
  • Servers, networks and virtualisation
  • Backup and recovery
  • Introduction of cloud services
  • Rollouts of new hardware and software

03

Hardware Procurement & Lifecycle

Standardised devices simplify setup, support and replacement. ITCoreNet helps with the selection, procurement and management of your hardware.

  • Standards for workstations and print solutions
  • Procurement of hardware and software
  • Provisioning and rollout
  • Support throughout the lifecycle up to planned replacement

04

Managed Services

Once the project is finished, operations begin. If required, ITCoreNet takes on the ongoing support of your IT – with the scope agreed individually.

Topics in detail

Typical topics – and how ITCoreNet approaches them

These topics run through consulting, projects and operations. ITCoreNet plans and implements them and, if required, continues to look after them.

Day-to-day IT & infrastructure

The basics have to be right for day-to-day work to run smoothly.

Slow systems
Finding causes rather than treating symptoms: sign-in, network, servers and applications are examined specifically, and measures are ranked by impact.
New workstations
Standardised devices and automated setup make new workstations predictable – even across several locations.
Backup and recovery
Backups based on a clear concept – and regularly tested to make sure data can actually be restored in an emergency.
File storage and access rights
A clear storage structure and permissions that match tasks and roles.
Hardware across its entire lifecycle
From selection, procurement and rollout to planned replacement.
Migrations, relocations, new locations
Planning, coordination and implementation – so that operations continue with as little disruption as possible.

Microsoft environment, cloud & AI

Many businesses work with a mix of their own servers and the Microsoft cloud. ITCoreNet brings both together cleanly.

Active Directory and Entra ID
On-premises Active Directory, Entra ID or both in a hybrid setup: users, groups and sign-ins are managed consistently and securely.
Exchange and Exchange Online
Migrating mailboxes, setting up a hybrid configuration or retiring your own Exchange server – planned and with as little disruption to daily work as possible.
Microsoft 365
Setting up, securing and tidying Teams, SharePoint and OneDrive so that collaboration and file storage fit together.
Device management with Intune
Laptops and smartphones are set up centrally, kept up to date and can be locked or wiped if lost.
Using AI and Copilot sensibly
Assessing where Copilot and other AI tools add real value – and setting clear rules on which company data may go into them.

IT security

Security does not come from a single product but from technology, rules and processes working together.

Security concept with clear priorities
Assessing the current state, evaluating risks and ranking measures by urgency – so that the most important things are done first.
Multi-factor sign-in and permissions
Sign-in with a second factor, permissions on a “need-to-have” basis and structured update management.
E-mail security with Hornetsecurity
Protection against spam, phishing and malware, encrypted sending and e-mail archiving.
Sophos firewalls and VPN
Setting up, configuring and managing Sophos firewalls securely – including secure remote access via VPN for working on the road and from home.

Individual offer

Every project is different. You receive an individual offer based on scope, requirements and the service model you need.

Send an enquiry